New ticketing system live

Dear HCC User Community,

HCC has made the switch to the new ticketing system and it is live. Emails to hcc-support@unl.edu will automatically go into the new system. If you have a currently open ticket with the old system, you may continue to reply via email normally. We will run both systems for a brief period to ensure all tickets in the old system have been closed prior to discontinuing its use. In the next week or so, we will also make available a web portal which you can use to submit and manage your tickets. Thank you for your patience while we make this transition.

Please send any questions or concerns to hcc-support@unl.edu.