New ticketing system live
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Announcement
Improvement
Dear HCC User Community,
HCC has made the switch to the new ticketing system and it is live. Emails to [email protected] will automatically go into the new system. If you have a currently open ticket with the old system, you may continue to reply via email normally. We will run both systems for a brief period to ensure all tickets in the old system have been closed prior to discontinuing its use. In the next week or so, we will also make available a web portal which you can use to submit and manage your tickets. Thank you for your patience while we make this transition.
Please send any questions or concerns to [email protected].